Last Update: May 2020
Welcome to MyRush Job marketplace. The following terms of service (these “Terms of Service”), govern your access to and use of the MyRush Job website, including any content, functionality and services offered on or through https://www.MyRushJob.com (the “Site”) by MyRush Job and, with respect to payment processing services.
Please read the Terms of Service carefully before you start to use the Site. By using the Site, opening an account or by clicking to accept or agree to the Terms of Service when this option is made available to you, you accept and agree to be bound and abide by these Terms of Service and our Privacy Policy. If you do not want to agree to these Terms of Service or the Privacy Policy, you must not access or use the Site. For more detailed policies surrounding the activity and usage on the Site.
This Site is offered and available to users who are 13 years of age or older. If you are under 13 you may not use this Site or the MyRush Job services. By using this Site, you represent and warrant that you are of legal age to form a binding contract and meet all the foregoing eligibility requirements. If you do not meet all these requirements, you must not access or use the Site.
Our Customer Support team is available 24/7 if you have any questions regarding the Site or Terms of Service. Contacting our Customer Support team can be performed by submitting a request.
The original language of these Terms of Service, as well as all other texts throughout the Site, is English.
Important Rush Job Terms
Buyers are users who purchase services on MyRush Job.
Custom Offers are exclusive proposals that a Seller can create in response to specific requirements of a Buyer.
Custom Orders are requests made by a Buyer to receive a Custom Offer from a Seller.
Disputes are disagreements experienced during an order between a Buyer and Seller on MyRush Job.
MJob Addons are additional services offered on top of the Seller’s MJob for an additional price defined by the Seller.
MJob Packages allow Sellers to offer services in different formats and prices. Packages can include upgrades, which lets Sellers price their service for a basic price of over $5.
MJob Page is where the Seller can describe their MJob and the MJob’s terms, and the Buyer can purchase the MJob and create an order.
MJob/ MJobs are approved services offered on MyRush Job by a registered seller.
MyRush Job Balance is the aggregated amount of your Revenue as a Seller and/or returned payments from cancelled orders as a Buyer.
MyRush Job Credits are credits that MyRush Job may provide users to be used only for purchases on MyRush Job, subject to these Terms of Service or any other applicable laws and/or terms.
Order Page is where Buyers and Sellers communicate with each other in connection with an ordered MJob.
Orders are the formal agreement between a Buyer and Seller after a purchase was made from the Seller’s MJob Page.
Payment Services Provider(s) are service providers that provide payment services to Buyers and Sellers in connection with the MyRush Job platform, including with respect to collection of funds from Buyers in connection with purchases, remittance and withdrawal of funds to Sellers, currency exchange services in connection with payments in local currencies, and the holding of funds in connection with MyRush Job Balances.
Revenue is the money that Sellers earn from completed orders and can either withdraw or use to purchase on MyRush Job, subject to these Terms.
Rush Job is any service that a buyer would like a seller on MyRush Job to perform for a prescribed fee.
Sellers are users who offer and perform services through MJobs on MyRush Job.
Overview (Main terms, in brief)
Only registered users may buy and sell on MyRush Job. Registration is free.
MJobs on MyRush Job may be offered at a base starting price of $5. Some MJobs are offered at a base price of more than $5 as determined by the Seller.
Buyers pay MyRush Job in advance to create an order (see Purchasing Section below regarding payment terms).
Orders are purchased through the Order button found on a Seller’s MJob page or through a Custom Offer.
Sellers must fulfill their orders and may not cancel orders on a regular basis or without cause. Cancelling orders will affect Sellers’ reputation and status.
Sellers gain account statuses (Levels) based on their performance and reputation. Advanced levels provide their owners with benefits, including offering services for higher prices through MJob Extras, or selling their MJob in multiples.
Users may not offer or accept payments using any method other than placing an order through MyRushJob.com.
When purchasing a MJob, Buyers are granted all rights for the delivered work, unless otherwise specified by the Seller on their MJob page. Note: some MJobs charge additional payments (through MJob Extras) for Commercial Use License.
MyRush Job retains the right to use all published delivered works for MyRush Job marketing and promotion purposes.
We care about your privacy. The Privacy Policy is a part of these Terms of Service and incorporated herein by reference.
SELLERS
Basics
Sellers create MJobs on MyRush Job to allow Buyers to purchase their services.
Sellers may also offer Custom Offers to Buyers in addition to their MJobs.
Each MJob you sell and successfully complete, accredits your account with a net revenue of 80% of the purchase amount.
MyRush Job accredits Sellers once an order is completed. See our “Orders” section below for a definition of a completed order.
If an order is cancelled (for any reason), the funds paid will be returned to the Buyer’s MyRush Job Balance.
Revenues are only made available for withdrawal from the Revenue page following a safety clearance period of 14 days after the order is marked as complete. Top Rated Sellers and Pro Sellers are eligible to withdraw revenue following a safety clearance period of 7 days after the order is marked as complete.
Sellers may not promote their MJobs or any MyRush Job content via the Google Ads platform.
Sellers may withdraw their revenues using one of MyRush Job’s withdrawal options (see Withdrawal Section below regarding payment terms).
The Seller’s rating is calculated based on the order reviews posted by Buyers. High ratings allow Sellers to obtain advanced Seller levels (see Levels below). In certain cases, exceedingly low ratings may lead to the suspension of the Seller’s account.
For security concerns, MyRush Job may temporarily disable a Seller’s ability to withdraw revenue to prevent fraudulent or illicit activity. This may come as a result of security issues, improper behavior reported by Buyers, or associating multiple MyRush Job accounts to a single withdrawal provider.
Sellers are responsible for paying any direct or indirect taxes, including any VAT or otherwise, which may apply to them depending on residency or location. Sellers represent and warrant that they comply, and will comply at all times, with their obligations under income tax provisions in their jurisdiction. The price shown on the MJob page is inclusive of all such taxes and charges that may apply to the Sellers.
Appointment as Limited Payment Collection Agent: Seller hereby appoints MyRush Job as Seller’s limited authorized payment collection agent solely for the purpose of accepting payments (via its Payment Services Provider, if applicable) from Buyer, and remitting those payments to Seller. Seller agrees that payment from Buyer to MyRush Job shall be considered the same as payment made directly to Seller. Buyer’s payment obligation to Seller will be satisfied upon receipt of payment by MyRush Job (or its Payment Services Provider, as applicable), and MyRush Job (via its Payment Services Provider, as applicable) is responsible for remitting the funds to the Seller in the manner described in these Terms of Service. If MyRush Job (via Payment Services Provider) does not remit any such amounts to Seller, the Seller will have recourse only against MyRush Job and not the Buyer directly. Seller agrees that MyRush Job may describe or otherwise reflect the terms contained herein in any terms of service, receipts, disclosures, or notices including, but not limited to, receipts provided to Buyers that MyRush Job may deem necessary or prudent.
MyRush Job partners with Payment Services Providers for purposes of collecting payments from Buyers, transferring such payments from Buyers to Sellers, and holding funds in connection with MyRush Job Balances. All payments services in connection with the withdrawal of funds on the MyRush Job platform are performed by MyRush Job’s Payment Services Providers.
Sellers are responsible for obtaining a general liability insurance policy with coverage amounts that are sufficient to cover all risks associated with the performance of their services.
MJobs
Sellers are allowed to post a select amount of active MJobs based on their package status.
o 5 MJobs for Sellers at the Basic package (Expires after to 30 days).
o 10 MJobs for Sellers with the Standard package (Does not expire).
o 20 MJobs for Sellers with the Plus package (Does not expire).
o 30 MJobs for Sellers with the Pro package (Does not expire).
MJobs created on MyRush Job are user generated content.
MJobs and/or users may be removed by MyRush Job from the Site for violations of these Terms of Service and/or our Community Standards, which may include (but are not limited to) the following violations and/or materials:
o Illegal or Fraudulent services
o Copyright Infringement, Trademark Infringement, and violation of a third party’s terms of service reported through our Intellectual Property Claims Policy.
o Adult oriented services, Pornographic, Inappropriate/Obscene
o Intentional copies of MJobs
o Spam, nonsense, or violent or deceptive MJobs
o MJobs misleading to Buyers or others
o Reselling of regulated goods
o Offering to prepare academic works on behalf of Buyers
o Services that extend beyond 30 days of service duration
o Exceedingly low quality MJobs
o Promoting MyRush Job and/or MyRush Job MJobs through activities that are prohibited by any laws, regulations, and/or third parties’ terms of service, as well as through any marketing activity that negatively affects our relationships with our users or partners.
MJobs that are removed for violations mentioned above, may result in the suspension of the Seller’s account.
MJobs that are removed for violations are not eligible to be restored or edited.
MJobs may be removed from our Search feature due to poor performance and/or user misconduct.
MJobs may include pre-approved website URLs contained within the MJob description and requirements box. MJobs containing websites promoting content, which violates MyRush Job’s Terms of Service will be removed.
MJobs are required to have an appropriate MJob image related to the service offered. An option to upload two additional MJob images are available to all Sellers. Sellers must deliver the same quality of service as shown on their MJob images. Recurring deliveries that do not match the quality shown on the MJob images may lead to the Seller’s account losing Seller status or becoming permanently disabled.
Statements on the MJob Page that undermine or circumvent these Terms of Service is prohibited.
Eligible MJobs in select Categories may set up MJob Packages to offer their services in structured formats with multiple price points for the selected MJob.
Certain categories are available only to Pro Sellers to create MJobs. If you are not a Pro Seller, creating a MJob for services available to Pro only may result in removal of your MJob.
MJob Addons
MJob Addons are additional services offered on top of the Seller’s MJob for an additional price defined by the Seller.
MJob Addons may be removed for violations of our Terms of Service. For specific terms, please see the MJobs section above for a list of services that violate our Terms of Service. MJobs are subject to be removed due to violations found in MJob Addons .
The amount of MJob Addons , which can be offered, and the price for each MJob Addon, is based on your Seller Level.
Services offered through MJob Addons must be related to the base service and part of the deliverables on the Order.
MJob Addons may cover different categories of services that are components to a higher quality delivered service.
Sellers have the option to extend the duration of an Order for each MJob Addon that is added to the Order. This is to cover the time needed to complete the extra service.
Recognition
MyRush Job is all about helping Sellers leverage their skills. We seek to empower top performing Sellers with helpful tools to grow their business. Sellers who invest in self-promotion may achieve greater customer satisfaction. And, if they deliver on time and maintain high quality and ratings, MyRush Job may reward them with new statuses, special opportunities, benefits, and tools that come with it. MyRush Job Sellers can gain account recognition based on their activity, performance and reputation.
Revenue Withdrawal
To withdraw your revenue, you must have an account with at least one of MyRush Job’s Payment Service Providers for the withdrawal method. All funds eligible for Withdrawal will be held on your behalf at an account with MyRush Job’s Payment Services Provider. All payment services, including withdrawal services will be provided by MyRush Job’s Payment Services Provider.
Your MyRush Job profile can be associated with only one account from each MyRush Job withdrawal method. A Payment Service Provider withdrawal account can be associated with only one MyRush Job profile.
Revenues are only made available for withdrawal from the Revenue page following a safety clearance period of 14 days after the order is marked as complete. Top Rated Sellers are eligible to withdraw revenue following a safety clearance period of 7 days after the order is marked as complete.
To withdraw your available revenue, you must click on the designated withdrawal provider to initiate the withdrawal process
Withdrawals can only be made in the amount available to you.
Withdrawal fees vary depending on the withdrawal method.
Withdrawals are final and cannot be undone. We will not be able to reverse this process once it has begun.
In certain cases, Sellers may withdraw Revenues in several different currencies. All currency exchange services in connection with such withdrawals are performed by MyRush Job’s Payment Services Providers. Your MyRush Job Balance is always derived from its US$ value and, therefore, the local currency amount of your MyRush Job Balance may change daily in accordance with exchange rates fluctuations and includes conversion fees. Sellers always have the option to withdraw Revenues in US$.
BUYERS
Fundamentals
You may not offer direct payments to Sellers using payment systems outside of the MyRush Job platform.
MyRush Job retains the right to use all publicly published delivered works for MyRush Job marketing and promotional purposes.
Buyers may request a specific service from the Post a Request feature. Services requested on MyRush Job must be an allowed service on MyRush Job. Users should refrain from using the Post a Request feature for any purpose other than looking for services on MyRush Job.
Purchasing
Buyers pay MyRush Job to create an order from a Seller’s MJob page or Custom Offer, using the Order Now button. MyRush Job partners with Payment Services Providers for purposes of collecting all payments from Buyers, transferring such payments from Buyers to Sellers, and holding funds in connection with MyRush Job Balances. All payments services in connection with the collection of funds on the MyRush Job platform are performed by MyRush Job’s Payment Services Providers.
MyRush Job serves as Seller’s limited authorized payment collection agent solely for the purpose of accepting payments (via its Payment Services Provider, if applicable) from Buyer, and remitting those payments to Seller. Buyer’s payment obligation to Seller will be satisfied upon receipt of payment by MyRush Job (or its Payment Services Provider, as applicable), and MyRush Job (via its Payment Service Provider, as applicable) is responsible for remitting the funds to the Seller in the manner described in these Terms of Service. In the event that MyRush Job (via Payment Services Provider) does not remit any such amounts to Seller, the Seller will have recourse only against MyRush Job and not the Buyer directly.
In addition, Buyers can request a Custom Order which addresses specific Buyer requirements and receive a Custom Offer from Sellers through the site.
In most locations, purchases on MyRush Job can be made by using one of the following payment methods: Credit Card, PayPal, MyRush Job Credits or existing MyRush Job Balance.
Service fees are added at the time of purchase where a Buyer can review and accept the total amount requested to pay. These fees cover administrative fees. As of May 2020, the current fees assessed to the total purchase amount are $2 on purchases up to $35 and 5% on purchases above $35.
Your existing MyRush Job Balance will be automatically applied to your next purchase.
You may not offer Sellers to pay, or make payment using any method other than through the MyRush Job.com site. In case you have been asked to use an alternative payment method, please report it immediately to Customer Support.
To protect against fraud, unauthorized transactions (such as money laundering), claims or other liabilities, payment information in connection with withdrawals is collected by either MyRush Job or MyRush Job’s Payment Services Providers. Payment Services Providers may also collect such other information as necessary for proposes of processing withdrawal payments. MyRush Job is not exposed to the payment information provided to Payment Services Providers, and this information is subject to the privacy policy applicable to the Payment Service Provider. Please see our Privacy Policy for more information.
By using any payment method and/or providing payment details for making purchases on MyRush Job, you represent and warrant that: (a) you are legally authorized to provide such information; (b) you are legally authorized or have permission to make payments using the payment methods; (c) if you are an employee or agent of a company or person that owns the payment method, you are authorized by that company or person to use the payment method to make payments on MyRush Job; and (d) such actions do not violate any applicable law.
Hiring Multi-freelancers along with Milestone Payments
When having a big project, our users can hire or recruit not just one but a team of freelancers to accomplish various tasks. Each task may also have minor tasks that can be completed faster and more accurately based on the requirements of the employer. To streamline this aspect of workflow, MyRush Job integrated the multi-freelancer (Recruiter) feature with milestone payments.
Hire multi-freelancers per post – User don’t have to create many projects and check it separately. A team of freelancers for all related projects will be gathered in no time with less effort via the recruiter system. They can choose more than just one offer in the list of project bidding.
More effective negotiation & discussion – To create a win-win deal is an especially important aspect if both employer (Buyer) and freelancer (Seller) want to have the long-term cooperation and the best outcome for every project.
Negotiation before getting into the workspace – At any stage of the workflow, both sides (Buyer and Seller) can contact each other for a better negotiating and decision making.
Send attachment files via Real-time private messages – Private message in MyRush Job has a feature to support attachment files. Both sides can send proposal, CV, portfolio… in real-time for quicker and more effective negotiation flow.
Activity notifications – This feature allows for instant follow up of all jobs. Both sides will have email notification for any activities and changes that were made by partner and sent from the email system.
Job application vs Bid feature – An already posted MJob will be required in this step to fit with the service. If the freelancer did not have the related MJob he/she can create it in the Submit Offer Option. The freelancer only needs to choose the service available in the drop-down list created by the employer.
Fixable elements – Throughout the negotiation flow, both freelancers and employer can send custom orders and offers to each other to finalize the agreement from both sides. All the elements like Budget, Time of delivery, Description through real-time private messages mentioned above, can be changed by both parties.
Milestone payments – Notably, for a big project, milestone payments are an important feature besides that of milestone workspaces; user can easily send payment to freelancers for completed work.
Local Currencies
Buyers may pay on MyRush Job in several different currencies. Unless stated otherwise, you will be charged in the currency displayed on the payment page. All currency exchange services in connection with payments and withdrawals in local currencies are performed by MyRush Job’s Payment Services Providers. In certain cases, however, when certain currencies are not supported by certain payment methods, you will be charged in US$ even if the price is displayed in another currency. In any event, the actual charged amount (in the actual payment currency) will be clearly disclosed to you before you complete the payment.
Buyers should note that all prices on MyRush Job are derived always from their original US$ price and, therefore, non-US$ currency prices may change daily in accordance with exchange rates fluctuations and may also include conversion fees. Buyers always have the option to pay in US$ by changing their selected displayed currency.
If you paid for an Order in a currency other than US$ and your Order was later cancelled for any reason, the amount returned to your MyRush Job Balance would be based on the exchange rate as of the date of cancellation. Therefore, the returned amount may vary from the paid amount in local currency terms, while always maintaining the same US$ value.
Your MyRush Job Balance is always valued in US$, even if it is displayed in a non-US$ currency. Therefore, should you choose to view your MyRush Job Balance in any currency other than US$, it may change daily in accordance with exchange rates fluctuations, while always maintaining the same US$ value. Users always have the option to view their MyRush Job Balance in US$ by changing their selected displayed currency.
Taxes
Buyers may be charged with indirect taxes (such as Sales Tax, VAT or other form of tax) depending on their residency, location and any applicable law, in addition to the price shown on the site, and, in any event, any such taxes will always be displayed to the Buyer before payment.
Buyers agree that they are responsible to comply with all tax requirements applicable to them, including but not limited to any obligation to deduct or withhold taxes. It is hereby clarified that all prices and fees that appear on the Site are the net amounts that will be paid following any direct or indirect taxes, levy, withholding tax and/or deductions.
ORDERS
Essentials
Once payment is confirmed, your order will be created and given a unique MyRush Job order number.
Sellers must deliver completed files and/or proof of work using the Deliver Work button (located on the Order page) according to the service that was purchased and advertised on their MJob.
The Deliver Work button may not be abused by Sellers to circumvent Order guidelines described in this Terms of Service. Using the “Deliver Work” button when an Order was not fulfilled may result in a cancellation of that Order after review, affect the Seller’s rating and result in a warning to Seller.
An Order is marked as Complete after it is marked as Delivered and then accepted by a Buyer. An Order will be automatically marked as Complete if not accepted and no request for modification was submitted within 3 days after the Order was marked as Delivered.
We encourage our Buyers and Sellers to try and settle conflicts amongst themselves. If for any reason this fails after using the Resolution Center or if you encounter non-permitted usage on the Site, users can contact MyRush Job’s Customer Support department for assistance.
Handling Orders
When a Buyer orders a MJob, the Seller is notified by email as well as notifications on the site while logged into the account.
Sellers are required to meet the delivery time they specified when creating their MJobs. Failing to do so will allow the Buyer to cancel the Order when an Order is marked as late and may harm the Seller’s status.
Sellers must send completed files and/or proof of work using the Deliver Completed Work button (located on the Order page) to mark the Order as Delivered.
Users are responsible for scanning all transferred files for viruses and malware. MyRush Job will not be held responsible for any damages which might occur due to site usage, use of content or files transferred.
Buyers may use the “Request Revisions” feature located on the Order Page while an Order is marked as Delivered if the delivered materials do not match the Seller’s description on their MJob page or they do not match the requirements sent to the Seller at the beginning of the order process.
Reviews
Feedback reviews provided by Buyers while completing an Order are an essential part of MyRush Job’s rating system. Reviews demonstrate the Buyer’s overall experience with the Sellers and their service. Buyers are encouraged to communicate to the Seller any concerns experienced during their active order in regard to the service provided by the Seller.
Leaving a Buyer’s feedback is a basic prerogative of a Buyer. Feedback reviews will not be removed unless there are clear violations of our Terms of Service and/or our Community Standards.
To prevent any misuse of our Feedback system, all feedback reviews must come from legitimate sales executed exclusively through the MyRush Job platform from users within our Community. Purchases arranged, determined to artificially enhance Seller ratings, or to abuse the MyRush Job platform with purchases from additional accounts, will result in a permanent suspension of all related accounts.
Feedback comments given by Buyers are publicly displayed on a Seller’s MJob page.
Work Samples are the delivered images and videos sent to a Buyer in a delivery message. Work Samples are added to a Seller’s Live Portfolio on their MJob page if the Buyer chooses to publish the Work Sample while providing a public feedback review.
Withholding the delivery of services, files, or information required to complete the MJob’s service with the intent to gain favorable reviews or additional services is prohibited.
Responding and posting a review: Once work is delivered; the Buyer has three days to respond. If no response is provided within the response period, the Order will be considered completed.
Users are allowed to leave reviews on Orders up to 10 days after an Order is marked as complete. No new reviews may be added to an Order after 10 days.
Sellers may not solicit the removal of feedback reviews from their Buyers through mutual cancellations.
Disputes and Cancellations
We encourage our Buyers and Sellers to try and settle conflicts amongst themselves. If for any reason this fails after using the Resolution Center or if you encounter non-permitted usage on the Site, users can contact MyRush Job’s Customer Support department for assistance.
Basic Conditions
Order cancellations can be performed on MyRush Job, when eligible, by Customer Support or through the Resolution Center per order.
Filing a transaction dispute or reversing a payment through your payment provider or your bank is a violation of these Terms of Service. Doing so may get your account temporarily or permanently disabled. Note: once you have filed a dispute with your payment provider, the funds will be ineligible for a refund due to our obligations towards the payment provider.
In the event that a Buyer or Seller encounters an issue related to the service provided in an order, you are encouraged to use the Site’s dispute resolution tools to attempt to resolve the matter.
MyRush Job, through its Payment Services Providers, reserves the right to cancel orders or place funds on hold for any suspected fraudulent transactions made on the Site.
All transfer and assignment of intellectual property to the Buyer shall be subject to full payment and the delivery may not be used if payment is cancelled for any reason.
If an order is cancelled (for any reason), the funds paid will be returned to the Buyer’s MyRush Job Balance.
Revisions to deliveries can be performed by Sellers based on the Seller’s MJob and customer care. Sellers may determine the amount of revisions offered to Buyers, including no revisions.
Requests for revisions can be performed through the Order Page while the order is marked as Delivered.
Requesting to gain more services from Sellers beyond the agreed requirements by using the Request Revisions button is not allowed.
Order Cancellations
MyRush Job encourages Buyers and Sellers to resolve service disputes mutually using the Resolution Center.
Eligibility for requests to MyRush Job to cancel an order will be assessed by our Customer Support team based on a number of factors, including violations of our Terms of Service and/or our Community Standards, general misconduct, and improper usage of the MyRush Job delivery system. See below for Order specific eligibility.
Completed orders may be cancelled, upon review of our Customer Support team, up to 14 days after the order is marked as complete. Please be advised that orders cannot be partially cancelled (i.e. we can only cancel the entire order when it is justified).
In rare circumstances where we find it appropriate, our Customer Support team may cancel a completed order even after 14 days have passed from its completion. In such cases, the amounts paid for the cancelled order will be returned to the Buyer’s MyRush Job Balance and will be deducted from the Seller’s MyRush Job Balance or, if there are no sufficient amounts in the Seller’s MyRush Job Balance, from future revenues of such Seller.
Orders are not eligible to be cancelled based on the quality of service/materials delivered by the Seller if the service was rendered as described in the MJob Page. Buyers may rate their experience with the Seller on the Order Page, including the overall level of service quality received.
Buyers must use MyRush Job Resolution Center to address their concerns and desired resolution related to the service provided by their Seller prior to contacting Customer Support. Customer Support will not take any action against Orders where the Buyers failed to inform their Seller of issues related to the Seller’s service and will allow Sellers to provide a resolution first. This does not include non-permitted usage of MyRush Job.
Any non-permitted usage of MyRush Job encountered during an Order, after being reviewed by our Customer Support team, may result in the order being cancelled. This includes, but not limited to; harassment, unlawful behavior, or other violations of MyRush Job’s Terms of Service.
MyRush Job Customer Support will cancel orders based on, but not limited to, the following reasons:
o Active Orders (after the Buyer submits their requirements and before the Seller delivers on MyRush Job)
o The Seller is late and unresponsive for more than 24 hours while the order is marked as Late.
o Users are abusive towards the other party through threats of low ratings or leveraging order materials (such as logins, personal information) against each other.
o Users supplied or included copyright/trademark infringing materials as part of the Buyer requirements or the Seller’s delivery.
o The user is no longer an active MyRush Job user due to Terms of Service violations or closure of their account.
o Delivered Orders (after the Seller clicks Deliver Now and before the order is marked as complete)
o The Seller uses the Delivery system to extend the delivery due date to complete the requested service without providing the final delivered service to Buyers. Note: Multiple reported offenses will result in permanent suspension of your account.
o The Seller delivers no files and/or proof of work related to the agreed upon order requirements. Note: Subjectivity of the materials in question will be reviewed by our Customer Support team.
o The Seller requests additional payments, on or off the MyRush Job platform, by withholding the final delivery of services directly related to the agreed requirements.
o The Seller is withholding the final delivery of services for improved ratings.
o Buyers who abuse the Request Revisions button to gain more services from Sellers beyond the agreed requirements.
o Buyers who threaten to leave a damaging review to gain more services from the Seller not related to the agreed requirements.
o Completed Orders (after the order is marked as complete and before the 14 day limitation)
o Users who have been reported to use copyright/trademark infringing materials after verification and with proof.
o Buyers who did not purchase commercial use rights and are reported to have used the materials commercially. Note: Terms of Commercial use are found on the Seller’s MJob Page and cannot be retroactively included once the order is completed for over 14 days.
o MyRush Job Customer Support will review cases of Order delivery manipulation that prevents Buyers and Sellers from fully utilizing our Resolution Center that enabled the order to be marked as complete.
Refunds
MyRush Job does not automatically refund payments made for cancelled orders back to your payment provider. Funds from order cancellations are returned to the Buyer’s MyRush Job Balance and are available for future purchases on MyRush Job. In any event, if the service fees were not returned to your MyRush Job Balance following an order cancelation, such service fees’ amount will be exempted from your next purchase on MyRush Job.
Deposit refunds (i.e. refunds directly to your payment provider) can be performed by our Customer Support team, based on the Order’s original payment amount and currency. To prevent fraud and abuse, we limit the total amount of times users can request a payment provider refund, which is subject to review by our Customer Support team. Such refunds may be subject to an additional fee.
MyRush Job Credits
In certain instances, MyRush Job may offer you credits (“MyRush Job Credits” or “Credits”), either for promotional purposes or otherwise, to be used for purchasing MJobs and/or other services offered on the Site. Your available Credit balance will appear in your account. Your valid MyRush Job Credits will be automatically applied to your next purchase and can be viewed in your order summary after you place the order. Unless stated otherwise, MyRush Job Credits expire following three months from their receipt. MyRush Job Credits serve only as an incentive to use MyRush Job, and, therefore, are not redeemable for cash, have no cash value and are nonrefundable. Once used, MyRush Job Credits may not be returned to your account even if your Order gets cancelled. MyRush Job Credits may be subject to additional conditions and restrictions as will be disclosed to You upon receipt of the Credits. Credits may be voided in the event of fraud, misuse, or violation of these Terms. MyRush Job reserves the right to modify or cancel the MyRush Job Credits program at any time. If you or MyRush Job deactivate or suspend your MyRush Job account, any unused MyRush Job Credits in your account will be forfeited.
User Conduct and Protection
MyRush Job enables people around the world to create, share, sell and purchase nearly any service they need at an unbeatable value. Services offered on MyRush Job reflect the diversity of an expanding MJob economy. Members of the MyRush Job community communicate and engage through orders, social media, and on MyRush Job’s Forums.
MyRush Job maintains a friendly, spirited, and professional environment. Users should keep to that spirit while participating in any activity or extensions of MyRush Job. This section relates to the expected conduct users should adhere to while interacting with each other on MyRush Job.
To report a violation of our Terms of Service, User Misconduct, or inquiries regarding your account, please contact our Customer Support team.
Basics
To protect our users’ privacy, user identities are kept anonymous. Requesting or providing Email addresses, Skype/IM usernames, telephone numbers or any other personal contact details to communicate outside of MyRush Job in order to circumvent or abuse the MyRush Job messaging system or MyRush Job platform is not permitted.
Any necessary exchange of personal information required to continue a service may be exchanged within the Order Page.
MyRush Job does not provide any guarantee of the level of service offered to Buyers. You may use the dispute resolution tools provided to you in the Order Page.
MyRush Job does not provide protection for users who interact outside of the MyRush Job platform.
All information and file exchanges must be performed exclusively on MyRush Job’s platform.
Rude, abusive, improper language, or violent messages will not be tolerated and may result in an account warning or the suspension/removal of your account.
MyRush Job is open to everyone. Discrimination against a community member based on gender, race, age, religious affiliation, sexual preference or otherwise is not acceptable and may result in the suspension/removal of your account.
Users may not submit proposals or solicit parties introduced through MyRush Job to contract, engage with, or pay outside of MyRush Job.
Orders
Users with the intention to defame competing Sellers by ordering from competing services will have their reviews removed or further account status related actions determined by review by our Trust & Safety team.
Users are to refrain from spamming or soliciting previous Buyers or Sellers to pursue removing/modifying reviews or cancelling orders that do not align on Order Cancellation or Feedback policies.
MyRush Job reviews cases of payment provider chargebacks and disputes on behalf of Sellers. Although results vary per case due to each chargeback reason, we work hard on resolving disputes in the Seller’s favor. If the chargeback case allows, MyRush Job (or one of MyRush Job’s Payment Services Providers) will return parts or full revenue back to Sellers, otherwise the chargeback amount will be borne by the Seller.
Copyright or Trademark Infringement
Users may report MJobs to Customer Support that may be in violation of MyRush Job’s Terms of Service based on the reported MJob’s replicated similarity to pre-existing services (copycat MJobs).
Sellers warrant that any content included in their MJobs shall be original work conceived by the Sellers and shall not infringe any third party rights, including, without limitation, copyrights, trademarks or service marks. In the event that certain music or stock-footage media are incorporated within the MJobs, Sellers represent and warrant that they hold a valid license to use such music and/or footage and to include them in the MJobs.
MyRush Job will respond to clear and complete notices of alleged copyright or trademark infringement. Our Intellectual Property claims procedures can be reviewed.
Reporting Violations
If you come across any content that may violate our Terms of Service and/or our Community Standards, you should report it to us through the appropriate channels created to handle those issues as outlined in our Terms of Service. All cases are reviewed by our Trust & Safety team. To protect individual privacy, the results of the investigation are not shared. You can review our Privacy Policy for more information.
Violations
Users may receive a warning to their account for violations of our Terms of Service and/or our Community Standards or any user misconduct reported to our Trust and Safety team. A warning will be sent to the user’s email address and will be displayed for such user on the Site. Warnings do not limit account activity, but can lead to your account losing Seller statuses or becoming permanently disabled based on the severity of the violation.
Non-Permitted Usage
Adult Services & Pornography – MyRush Job does not allow any exchange of adult oriented or pornographic materials and services.
Inappropriate Behavior & Language – Communication on MyRush Job should be friendly, constructive, and professional. MyRush Job condemns bullying, harassment, and hate speech towards others. We allow users a medium for which messages are exchanged between individuals, a system to rate orders, and to engage on larger platforms such as our Community Forum and Social Media pages.
Phishing and Spam – Members’ security is a top priority. Any attempts to publish or send malicious content with the intent to compromise another member’s account or computer environment is strictly prohibited. Please respect our members privacy by not contacting them with offers, questions, suggestions or anything which is not directly related to their MJobs or orders.
Privacy & Identity – You may not publish or post other people’s private and confidential information. Any exchange of personal information required for the completion of a service must be provided in the Order Page. Sellers further confirm that whatever information they receive from the Buyer, which is not public domain, shall not be used for any purpose whatsoever other than for the delivery of the work to the Buyer. Any users who engage and communicate off of MyRush Job will not be protected by our Terms of Service.
Authentic MyRush Job Profile – You may not create a false identity on MyRush Job, misrepresent your identity, create a MyRush Job profile for anyone other than yourself (a real person), or use or attempt to use another user’s account or information; Your profile information, including your description, skills, location, etc., while may be kept anonymous, must be accurate and complete and may not be misleading, illegal, offensive or otherwise harmful. MyRush Job reserves the right to require users to go through a verification process in order to use the Site (whether by using ID, phone, camera, etc.).
Intellectual Property Claims – MyRush Job will respond to clear and complete notices of alleged copyright or trademark infringement, and/or violation of third party’s terms of service.
Fraud / Unlawful Use – You may not use MyRush Job for any unlawful purposes or to conduct illegal activities.
Abuse and Spam
Multiple Accounts – To prevent fraud and abuse, users are limited to one active account. Any additional account determined to be created to circumvent guidelines, promote competitive advantages, or mislead the MyRush Job community will be disabled. Mass account creation may result in disabling of all related accounts. Note: any violations of MyRush Job’s Terms of Service and/or our Community Standards is a cause for permanent suspension of all accounts.
Targeted Abuse – We do not tolerate users who engage in targeted abuse or harassment towards other users on MyRush Job. This includes creating new multiple accounts to harass members through our message or ordering system.
Selling Accounts – You may not buy or sell MyRush Job accounts.
Proprietary Restrictions
The Site, including its general layout, design and content, is exclusively owned by MyRush Job and protected by copyright and trademark law. MyRush Job®, MJob and MJobs® are all registered trademarks owned exclusively by MyRush Job. Users have no right, and specifically agree not to do the following with respect to the Site or any part, component or extension of the Site (including its mobile applications): (i) copy, transfer, adapt, modify, distribute or reproduce it, in any manner; (ii) reverse assemble, decompile, reverse engineer or otherwise attempt to derive its source code, underlying ideas, algorithms, structure or organization; (iii) modify or create derivative works; (iv) remove any copyright notice, identification or any other proprietary notices, or; (v) use the Site in any manner that could damage, disable, overburden or impair the Site, or interfere with any other users’ enjoyment of the Site. Users also agree not to permit or authorize anyone else to do any of the foregoing.
Feedback Rights
To the extent that you provide MyRush Job with any comments, suggestions or other feedback regarding the MyRush Job platform or the Site as a whole, as well as other MyRush Job products or services (collective, the “Feedback”), you will be deemed to have granted MyRush Job an exclusive, royalty-free, fully paid up, perpetual, irrevocable, worldwide ownership rights in the Feedback. MyRush Job is under no obligation to implement any Feedback it may receive from users.
Confidentiality
Sellers should recognize that there might be a need for Buyers to disclose certain confidential information to be used by Sellers for the purpose of delivering the ordered work, and to protect such confidential information from unauthorized use and disclosure. Therefore, Sellers agree to treat any information received from Buyers as highly sensitive, top secret and classified material. Without derogating from the generality of the above, Sellers specifically agree to (i) maintain all such information in strict confidence; (ii) not disclose the information to any third parties; (iii) not use the information for any purpose except for delivering the ordered work; and (vi) not to copy or reproduce any of the information without the Buyer’s permission.
General Terms
MyRush Job reserves the right to put any account on hold or permanently disable accounts due to breach of these Terms of Service and/or our Community Standards or due to any illegal or inappropriate use of the Site or services.
Violation of MyRush Job’s Terms of Service and/or our Community Standards may get your account disabled permanently.
Users with disabled accounts will not be able to sell or buy on MyRush Job.
Users who have violated our Terms of Service and/or our Community Standards and had their account disabled may contact our Customer Support team for more information surrounding the violation and status of the account.
Users have the option to enable account Security features to protect their account from any unauthorized usage.
Users must be able to verify their account ownership through Customer Support by providing materials that prove ownership of that account.
Sellers will be able to withdraw their revenues from disabled accounts after a safety period of 90 days following full verification of ownership of the account in question, from the day of the last cleared payment received in their account and subject to MyRush Job’s approval.
Disputes should be handled using MyRush Job’s dispute resolution tools (‘Resolution Center’ on the order page) or by contacting MyRush Job Customer Support.
MyRush Job may make changes to its Terms of Service from time to time. When these changes are made, MyRush Job will make a new copy of the terms of service available on this page.
You understand and agree that if you use MyRush Job after the date on which the Terms of Service have changed, MyRush Job will treat your use as acceptance of the updated Terms of Service.
User Generated Content
User Generated Content refers to the content added by users as opposed to content created by the Site. All content uploaded to MyRush Job by our users (Buyers and Sellers) is User Generated Content. MyRush Job does not check user uploaded/created content for appropriateness, violations of copyright, trademarks, other rights or violations. We invite everyone to report violations together with proof of ownership as appropriate. Reported violating content may be removed or disabled.
Furthermore, MyRush Job is not responsible for the content, quality or the level of service provided by the Sellers (even if they are Pro Sellers, Top Rated Sellers, offer Promoted MJobs or otherwise). We provide no warranty with respect to the MJobs, their delivery, any communications between Buyers and Sellers. We encourage users to take advantage of our rating system, our community and common sense in choosing appropriate services.
By offering a service, the Seller undertakes that he/she has sufficient permissions, rights and/or licenses to provide, sell or resell the service that is offered on MyRush Job. Sellers advertising online their MJob must comply with laws and terms of service of the advertising platform or relevant website used to advertise. Failing to do so may result in removal of the MJob, as applicable, and may lead to the suspension of Seller’s account.
Ownership
Ownership and limitations: When purchasing a MJob on MyRush Job, unless clearly stated otherwise on the Seller’s MJob page/description, when the work is delivered, and subject to payment, the Buyer is granted all intellectual property rights, including but not limited to, copyrights for the work delivered from the Seller, and the Seller waives any and all moral rights therein. The delivered work shall be considered work-for-hire under the U.S. Copyright Act. In the event the delivered work does not meet the requirements of work-for-hire or when US Copyright Act does not apply, the Seller expressly agrees to assign to Buyer the copyright in the delivered work. All transfer and assignment of intellectual property to Buyer shall be subject to full payment for the MJob and the delivery may not be used if payment is cancelled for any reason. For removal of doubt, in custom created work (such as artwork, design work, report generation etc.), the delivered work shall be the exclusive property of Buyer, and Seller assigns all rights, title and interest in the delivered work. Some MJobs (including for custom created work) charge additional payments (through MJob Extras) for a Commercial Use License. This means that if you purchase the MJob for personal use, you will own all rights you require for such use and will not need the Commercial Use License. If you intend to use it for any charge or other consideration, or for any purpose that is directly or indirectly in connection with any business, or other undertaking intended for profit, you will need to buy the Commercial Use License through a MJob Extra and will have broader rights that cover your business use.
Voice Over
For Voice Over MJobs, when the work is delivered, and subject to payment, the Buyer is purchasing basic rights, (which means the Buyer is paying a one-time fee allowing them to use the work forever and for any purpose except for commercials, radio, television and internet commercial spots). If you intend to use the Voice Over to promote a product and/or service (except for paid marketing channels), you will need to purchase the Commercial Rights (Buy-Out) through MJob Extra. If you intend to use the Voice Over in radio, television and internet commercials, you will need to purchase the Full Broadcast Rights (Buy-Out) through MJob Extra. For further information on the type of buy-outs, please read below.
Furthermore, users (both Buyers and Sellers) agree that unless they explicitly indicate otherwise, the content users voluntarily create/upload to MyRush Job, including MJob texts, photos, videos, usernames, user photos, user videos and any other information, including the display of delivered work, may be used by MyRush Job for no consideration for marketing and/or other purposes.
Voice Over Commercial Buy-Out
When purchasing a Voice Over MJob, the Seller grants you a perpetual, exclusive, non-transferable, worldwide license to use the purchased Voice Over (except for commercials, radio, television and internet commercial spots).
By purchasing a Commercial Rights (Buy-Out) with your order, in addition to the basic rights, the Seller grants you with a license to use the Voice Over for any corporate, promotional and non-broadcast purposes. Corporate, promotional and non-broadcast purposes means any business related use for the creation of, or to promote a for-product profit or service (with the exception of paid marketing channels), such as (by way of example): explainer videos posted to company websites, social networks or email campaigns, audiobooks, podcast intros, and strictly excludes any illegal, immoral or defamatory purpose.
By purchasing a Full Broadcast Rights (Buy-Out) with your order, in addition to the Commercial Rights, the Seller grants you with a license for full broadcasting, which includes internet, radio, and TV “paid channels” including (by way of example): television commercials, radio commercials, internet radio, and music/video streaming platforms, and strictly excludes any illegal, immoral or defamatory purpose.
This Buy-Out is subject to MyRush Job’s Terms of Service. There is no warranty, express or implied, with the purchase of this delivery, including with respect to fitness for a particular purpose. Neither the Seller nor MyRush Job will be liable for any claims, or incidental, consequential or other damages arising out of this license, the delivery or your use of the delivery.
MJob Commercial Use License
By purchasing a “Commercial Use License” with your MJob Order, the Seller grants you a perpetual, exclusive, non-transferable, worldwide license to use the purchased delivery for Permitted Commercial Purposes. For the avoidance of doubt, the Seller retains all ownership rights. “Permitted Commercial Purposes” means any business related use, such as (by way of example) advertising, promotion, creating web pages, integration into product, software or other business related tools etc., and strictly excludes any illegal, immoral or defamatory purpose. This License is subject to MyRush Job’s Terms of Service. There is no warranty, express or implied, with the purchase of this delivery, including with respect to fitness for a particular purpose. Neither the Seller nor MyRush Job will be liable for any claims, or incidental, consequential or other damages arising out of this license, the delivery or your use of the delivery.
Disclaimer of Warranties
YOUR USE OF THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER MYRUSH JOB NOR ANY PERSON ASSOCIATED WITH MYRUSH JOB MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Limitation on Liability
IN NO EVENT WILL MYRUSH JOB, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.
IN ACCEPTING LIABILITY AS THE LIMITED AUTHORIZED PAYMENT COLLECTION AGENT OF SELLER, MYRUSH JOB AND ITS AFFILIATES ASSUME NO LIABILITY FOR ANY ACTS OR OMISSIONS OF SELLER.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.